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Communication skills : the basics

Author: Robert Buckman; Walter F Baile; Barbara M Korsch; Medical Audio Visual Communications Inc.
Publisher: Mississauga, Ont. : Medical Audio Visual Communications, Inc., ©1999.
Series: Communication skills in clinical practice, a video guide, tape no. 1.
Edition/Format:   Book : VHS tape : English
Database:WorldCat
Summary:
You will learn techniques and see illustrations of: a) the main objectives of all clinical interviews which include engaging, empathy, educating and enlisting -- b) eliciting the patient's expectations -- c) basic structure of the clinical interview: the C-L-A-S-S strategy -- d) many examples of how to use the various techniques by themselves and in combination with other skills -- e) three perfect examples of "how  Read more...
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Genre/Form: Handbooks, manuals, etc
Life skills guides
Material Type: Videorecording
Document Type: Book
All Authors / Contributors: Robert Buckman; Walter F Baile; Barbara M Korsch; Medical Audio Visual Communications Inc.
OCLC Number: 60171629
Notes: Distributor: Medical Audio Visual Communications, Inc., Mississauga, Ontario. Phone: 1-800-757-4868. Email: dwc@mavc.com.
"The series includes over twenty videotaped scenarios with simulated patients illustrating various clinical situations, communication problems and approaches to dealing with them."--Container.
Adapted from the 4 CD-ROM set "A practical guide to communication skills in clinical practice."
Description: 1 cassette (ca. 74 min.) : sd., col. ; 1/2 in. VHS.
Series Title: Communication skills in clinical practice, a video guide, tape no. 1.
Other Titles: Practical guide to communication skills in clinical practice.
Communications, the basics
Communication :
Responsibility: written by Robert Buckman, Walter F. Baile, and Barbara Korsch.

Abstract:

You will learn techniques and see illustrations of: a) the main objectives of all clinical interviews which include engaging, empathy, educating and enlisting -- b) eliciting the patient's expectations -- c) basic structure of the clinical interview: the C-L-A-S-S strategy -- d) many examples of how to use the various techniques by themselves and in combination with other skills -- e) three perfect examples of "how not to do it."

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