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Communication

Author: Bob Rosner; Allan R Halcrow; Alan S Levins
Publisher: New York : McGraw-Hill, ©2001.
Series: McGraw-Hill management.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Rosner, Bob.
Communication.
New York : McGraw-Hill, ©2001
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Bob Rosner; Allan R Halcrow; Alan S Levins
ISBN: 0071406638 9780071406635
OCLC Number: 49852108
Notes: Includes index.
Description: 1 online resource (1 volume (various pagings)) : illustrations.
Contents: Copyright; Contents; 11 Communication; LISTENING SKILLS: HOW TO HEAR WHAT PEOPLE REALLY HAVE TO SAY; KEEP EMPLOYEES IN THE LOOP: HOW TO FILL THE INFORMATION VACUUM; WALK THE TALK: HOW TO ALIGN WHAT YOU SAY AND WHAT YOU DO; APOLOGIZING: WHY MANAGING OFTEN MEANS HAVING TO SAY YOU'RE SORRY; E-MAIL: HOW TO USE ELECTRONIC COMMUNICATION WISELY.
Series Title: McGraw-Hill management.
Responsibility: Bob Rosner, Allan Halcrow, and Alan Levins.

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