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Community mediation : a handbook for practitioners and researchers

Author: Karen Grover Duffy; James W Grosch; Paul V Olczak
Publisher: New York : Guilford Press, 1991.
Edition/Format:   Print book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Karen Grover Duffy; James W Grosch; Paul V Olczak
ISBN: 0898625610 9780898625615
OCLC Number: 23140045
Description: xxii, 355 pages : illustrations ; 25 cm
Contents: 1. The nature of conflict and conflict resolution / Stephen Worchel and Sharon Lundgren --
2. Introduction to community mediation programs : past, present, and future / Karen Grover Duffy --
3. Techniques and pitfalls of applied behavioral science research : the case of community mediation / Frank Y. Wong, Craig H. Blakely, and Stacie L. Worsham --
4. Assessing community dispute resolution needs / Joseph P. Folger --
5. Marketing mediation programs / Lisa Hicks, Letitia J. Rosenthal, and Lynne Standish --
6. Conducting the mediation / Melinda Ostermeyer --
7. Parties in conflict : their characteristics and perceptions / Gary L. Welton --
8. Mediator behavior and effectiveness in community mediation / Peter J. Carnevale [and others] --
9. Factors affecting the outcome of mediation : third-party and disputant behavior / Neil B. McGillicuddy [and others] --
10. Resistance to mediation : a social-clinical analysis / Paul V. Olczak --
11. Factors affecting public acceptance of mediation / Ellen S. Cohn and Mae Lynn Neyhart --
12. The legal system discovers new tools : dispute resolution techniques / Larry Ray --
13. How to ensure high-quality mediation services : the issues of credentialing / Albie M. Davis --
14. Mediation and psychotherapy : parallel processes / Samuel G. Forlenza --
15. Dilemmas in family mediation : practical applications / Elsie H. van Munster --
16. Conflict resolution in educational settings : assessing the impact of peer mediation programs / Michael Van Slyck and Marilyn Stern --
17. Victim-offender reconciliation programs / Stephen Woolpert --
18. Mediating consumer complaints / Arthur Best --
19. Dealing with environmental and other complex public disputes / Susan Carpenter --
20. Toward a synthesis : the art with the science of community mediation / Paul V. Olczak, James W. Grosch, and Karen Grover Duffy.
Responsibility: edited by Karen Grover Duffy, James W. Grosch, Paul V. Olczak.
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"Each chapter is free-standing when the volume is viewed as a source of single chapter references....A valuable resource addition to any community-oriented practitioner's or researcher's library." Read more...

 
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