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Community policing in Madison : quality from the inside out : an evaluation of implementation and impact

Author: Mary Ann Wycoff; Wesley G Skogan; National Institute of Justice (U.S.)
Publisher: Washington, D.C. : U.S. Dept. of Justice, Office of Justice Programs, National Institute of Justice, [1994]
Series: NIJ research report.
Edition/Format:   Print book : National government publication : EnglishView all editions and formats
Database:WorldCat
Summary:
The Madison, Wisconsin, Police Department undertook an effort to create a new organizational design to support community-oriented and problem-oriented policing. One-sixth of the department serving approximately one-sixth of the population was developed as an Experimental Police District (EPD). Community policing in Madison strived to implement quality leadership, a healthy workplace, improved service delivery, and  Read more...
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Additional Physical Format: Online version:
Wycoff, Mary Ann.
Community policing in Madison.
Washington, D.C. : U.S. Dept. of Justice, Office of Justice Programs, National Institute of Justice, [1994]
(OCoLC)609241369
Online version:
Wycoff, Mary Ann.
Community policing in Madison.
Washington, D.C. : U.S. Dept. of Justice, Office of Justice Programs, National Institute of Justice, [1994]
(OCoLC)624437903
Material Type: Government publication, National government publication
Document Type: Book
All Authors / Contributors: Mary Ann Wycoff; Wesley G Skogan; National Institute of Justice (U.S.)
OCLC Number: 29886551
Notes: "A final summary report presented to the National Institute of Justice."
Shipping list no.: 94-0047-P.
"December 1993."
"Grant number 87-IJ-CX-0062"--Title page verso.
Description: iv, 96 pages : illustrations ; 28 cm.
Contents: Acknowledgements --
1. Project overview --
2. Community policing in Madison --
3. Evaluation design and methodology --
4. The experimental police district --
5. Internal effects : consequences of the change process for the organization and personnel --
6. External effects : consequences of the change process for citizens --
7. Conclusions and discussion --
8. Research recommendations --
9. References.
Series Title: NIJ research report.
Responsibility: Mary Ann Wycoff, Wesley K. Skogan.

Abstract:

The Madison, Wisconsin, Police Department undertook an effort to create a new organizational design to support community-oriented and problem-oriented policing. One-sixth of the department serving approximately one-sixth of the population was developed as an Experimental Police District (EPD). Community policing in Madison strived to implement quality leadership, a healthy workplace, improved service delivery, and community benefits. This evaluation had three objectives: document the process of developing the EPD, measure the internal effects of change, and measure the effects of change on the community. In addition to quality leadership, the internal effects focused on in the evaluation included employee input, working conditions, job-related attitudes, and officers' reactions to change. External effects included perceived police presence, frequency and quality of police-citizen contacts, problem-solving, perceptions of neighborhood conditions, levels of worry and fear, and actual victimization. The report found that the successful implementation of a participatory management approach improved employees' attitudes toward the department, decentralized operations, and reduced citizens' fears of crime and increased their belief that police were working for the benefit of the community.

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