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Computers, communication, and usability : design issues, research, and methods for integrated services

Author: Paul Byerley; Philip J Barnard; Jon May
Publisher: Amsterdam ; New York : North-Holland, 1993.
Series: Studies in telecommunication, v. 19.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Research on usability has been dominated by three areas: military hardware, telecommunications equipment and information technology. This text considers usability research in depth, drawing on a  Read more...

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Additional Physical Format: Online version:
Computers, communication, and usability.
Amsterdam ; New York : North-Holland, 1993
(OCoLC)692296253
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Paul Byerley; Philip J Barnard; Jon May
ISBN: 044489974X 9780444899743
OCLC Number: 28256219
Description: xvii, 456 pages : illustrations ; 27 cm.
Contents: Preface, J. Wejchert and L. van Noorden; foreword; usability in a service engineering context - service structures, P.F. Byerley, the potential and the problems of IBC, J. May et al, usability and the market for new services, B. Champness and I. Dennis, supporting the designers - reaching the users, D. Terrins-Rudge and A.H. Jorgensen; basic research in service usability - cognitive modelling for user requirements, P.J. Barnard and J. May, analyzing display oriented interaction by means of system models, M.D. Harrison et al, integrating user requirements and system specification, A. Blandford et al, developing the design space with design space analysis, A. MacLean et al, the structure of the design space, N.O. Bernsen; synthesis for current design practice - the enabling states methods, J. May et al, usability principles for service design, I. Denley et al, prototyping exercises with multimedia multiuser services, U.-B. Voigt et al, evaluating system design realizations, F. Wilson and A. Clarke, usability and standards, K.R. Dickerson and L.R. Hedman; afterword, J. May et al.
Series Title: Studies in telecommunication, v. 19.
Responsibility: edited by Paul F. Byerley, Philip J. Barnard, Jon May.
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