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Computers, communication, and usability : design issues, research, and methods for integrated services

Author: Paul Byerley; Philip J Barnard; Jon May
Publisher: Amsterdam ; New York : North-Holland, 1993.
Series: Studies in telecommunication, v. 19.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Research on usability has been dominated by three areas: military hardware, telecommunications equipment and information technology. This text considers usability research in depth, drawing on a  Read more...

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Additional Physical Format: Online version:
Computers, communication, and usability.
Amsterdam ; New York : North-Holland, 1993
(OCoLC)692296253
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Paul Byerley; Philip J Barnard; Jon May
ISBN: 044489974X 9780444899743
OCLC Number: 28256219
Description: xvii, 456 pages : illustrations ; 27 cm.
Contents: Prefaces / Jakub Wejchert and Leon van Noorden --
1. Usability in a Service Engineering Context --
1.1. Service structures / P.F. Byerly --
1.2. The potential and the problems of IBC / J. May, I. Denley, B. Hill and M. Jeffries --
1.3. Usability and the market for new services / B. Champness and I. Dennis --
1.4. Supporting the designers: reaching the users / D. Terrins-Rudge and A.H. Jorgensen --
2. Basic Research in Service Usability --
2.1. Cognitive modelling for user requirements / P.J. Barnard and J. May --
2.2. Analysing display oriented Interaction by means of system models / M.D. Harrison, G.D. Abowd and A.J. Dix --
2.3. Integrating user requirements and system specification / A. Blandford, M.D. Harrison and P.J. Barnard --
2.4. Developing the design space with Design Space Analysis / A. MacLean, V. Bellotti and S. Shum --
2.5. The structure of the design space / N.O. Bernsen --
3. Synthesis for current design practice --
3.1. The enabling states method / J. May, P.F. Byerley, I. Denley, B. Hill, S. Adamson, P. Patterson and L.R. Hedman --
3.2. Usability principles for service design / I. Denley, L.R. Hedman, B. Hill, A. Whitefield, K. Papadopoulos, A. Clarke and N. Hine --
3.3. Prototyping exercises with multimedia multiuser services / U-B. Voigt, S. Hermann, J. Herczeg, H. Hohl and M. Ressel --
3.4. Evaluating system design realisations / F. Wilson and A. Clarke --
3.5. Usability and standards / K.R. Dickerson and L.R. Hedman --
4. Afterword / J. May, P.F. Byerley and P.J. Barnard.
Series Title: Studies in telecommunication, v. 19.
Responsibility: edited by Paul F. Byerley, Philip J. Barnard, Jon May.
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