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Conducting the Reference Interview : a How-To-Do-It Manual for Librarians

Autor Catherine Sheldrick Ross; Kirsti Nilsen; Marie L Radford
Vydavatel: New York : Neal-Schuman Publishers Inc., [2009] ©2009
Edice: How-to-do-it manuals for libraries, no. 166.
Vydání/formát:   book_printbook : English : Second editionZobrazit všechny vydání a formáty
Databáze:WorldCat
Shrnutí:

Teaches you to understand the needs of public, academic and special library users across different virtual settings - email, text messaging, and social networking websites - as well as in traditional  Přečíst více...

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Detaily

Typ dokumentu: Book
Všichni autoři/tvůrci: Catherine Sheldrick Ross; Kirsti Nilsen; Marie L Radford
ISBN: 9781555706555 155570655X
OCLC číslo: 320895013
Popis: xiv, 290 pages : illustrations ; 28 cm.
Obsahy: Why bother with a reference interview? --
Setting the stage for the reference interview : the first thirty seconds --
Finding out what they really want to know --
Beyond negative closure --
Special contexts for the reference interview --
The reference encounter in virtual environments --
The readers' advisory interview --
Establishing policy and training for the reference interview.
Název edice: How-to-do-it manuals for libraries, no. 166.
Odpovědnost: Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

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