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Conducting the reference interview : a how-to-do-it manual for librarians

作者: Catherine Sheldrick Ross; Kirsti Nilsen; Marie L Radford
出版商: New York : Neal-Schuman Publishers Inc., ©2009.
叢書: How-to-do-it manuals for libraries, no. 166.
版本/格式:   圖書 : 英語 : 2nd ed所有版本和格式的總覽
資料庫:WorldCat
提要:

Teaches you to understand the needs of public, academic and special library users across different virtual settings - email, text messaging, and social networking websites - as well as in traditional  再讀一些...

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文件類型: 圖書
所有的作者/貢獻者: Catherine Sheldrick Ross; Kirsti Nilsen; Marie L Radford
ISBN: 9781555706555 155570655X
OCLC系統控制編碼: 320895013
描述: xiv, 290 pages : illustrations ; 28 cm.
内容: Why bother with a reference interview? --
Setting the stage for the reference interview : the first thirty seconds --
Finding out what they really want to know --
Beyond negative closure --
Special contexts for the reference interview --
The reference encounter in virtual environments --
The readers' advisory interview --
Establishing policy and training for the reference interview.
叢書名: How-to-do-it manuals for libraries, no. 166.
責任: Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

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