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Conducting the reference interview : a how-to-do-it manual for librarians

Author: Catherine Sheldrick Ross; Kirsti Nilsen; Marie L Radford
Publisher: New York : Neal-Schuman, cop. 2009.
Series: How-to-do-it manuals for librarians, 166; How-to-do-it manuals for librarians, 166.
Edition/Format:   Print book : Mixed form : English : 2nd editionView all editions and formats
Database:WorldCat
Summary:

Teaches you to understand the needs of public, academic and special library users across different virtual settings - email, text messaging, and social networking websites - as well as in traditional  Read more...

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Genre/Form: manuel
Document Type: Book
All Authors / Contributors: Catherine Sheldrick Ross; Kirsti Nilsen; Marie L Radford
ISBN: 9781555706555 155570655X
OCLC Number: 690454732
Description: 1 vol. (XIV-290 p.) ; 28 cm.
Series Title: How-to-do-it manuals for librarians, 166; How-to-do-it manuals for librarians, 166.
Responsibility: Catherine Sheldrick Ross, Kirsti Nilsen and Marie L. Radford.

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