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Connecting across cultures : the helper's toolkit

Author: Pamela A Hays
Publisher: Thousand Oaks, Calif. : Sage Publications, ©2013.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Chock-full of fun exercises, surprising tips, and real-world case examples, this book provides practical, hands-on strategies for connecting with people across differences related to ethnicity, religion, nationality, sexual orientation, disability, age, gender, and class. Since cross-cultural relationships add a level of difficulty to all the usual relationship challenges, this book will be applicable for almost  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Hays, Pamela A.
Connecting across cultures.
Los Angeles : SAGE Publications, ©2013
(DLC) 2012016270
(OCoLC)780481553
Print version:
Hays, Pamela A.
Connecting across cultures.
Thousand Oaks, Calif. : Sage Publications, ©2013
(DLC) 2012016270
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Pamela A Hays
ISBN: 1452274096 9781452274096 9781452275536 145227553X
OCLC Number: 839389094
Description: 1 online resource (ix, 124 pages)
Contents: Introduction --
Diversity is unavoidable, and that's a good thing --
The starting place : knowing who you are --
Creating a new awareness : what you didn?t learn in school --
The invisible boundary : how privilege affects your work and life --
But everyone I know agrees with me : the influence of family and friends --
That's not what I mean : effective, respectful communication --
Say what? : why words matter --
Making the connection : the four relationship vitals --
Keeping a connection, even when the signal is faulty --
When the golden rule isn't working : respectful conflict resolution --
Conclusion.
Responsibility: Pamela A Hays.

Abstract:

Provides both students and professionals in health care and social service with the skills to develop respectful, smooth relationships with their clients and with the community at large. This book  Read more...

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