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Controlling the confrontation : Arch Lustberg on effective communication techniques

Author: Arch Lustberg; Dick Walsh; Library Video Network.; ALA Video.
Publisher: Chicago : Distributed by ALA Video, ©1989.
Edition/Format:   VHS video : VHS tape   Visual material : EnglishView all editions and formats
Summary:
Lustberg conducts role-playing sessions for librarians to illustrate effective techniques for communicating in confrontational situations.
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Details

Genre/Form: Instructional films
Nonfiction films
Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Arch Lustberg; Dick Walsh; Library Video Network.; ALA Video.
ISBN: 083892106X 9780838921067
OCLC Number: 20085640
Credits: Producer/director, Dick Walsh ; produced by Library Video Network, a consortium of Maryland public libraries.
Performer(s): Instructed by Arch Lustberg.
Description: 1 videocassette (43 min., 30 sec.) : sound, color ; 1/2 in. + 1 pamphlet
Details: VHS format.
Other Titles: Arch Lustberg on effective communication techniques
Responsibility: produced by Library Video Network ; producer/director, Dick Walsh.

Abstract:

Lustberg conducts role-playing sessions for librarians to illustrate effective techniques for communicating in confrontational situations.

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Linked Data


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