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Corruption and reform in India : public services in the digital age

Author: Jennifer Bussell
Publisher: New York : Cambridge University Press, 2012.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"This book asks why some governments improve public services more effectively than others. Through the investigation of a new era of administrative reform, in which digital technologies may be used to facilitate citizens' access to the state, Jennifer Bussell's analysis provides unanticipated insights into this fundamental question. In contrast to factors such as economic development or electoral competition, this  Read more...
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Document Type: Book
All Authors / Contributors: Jennifer Bussell
ISBN: 9781107019058 1107019052
OCLC Number: 757931397
Description: xiii, 306 pages : illustrations ; 24 cm
Contents: 1. Introduction --
2. Explaining the politics of technology-enabled public services --
3. Do reforms affect the quality of services? --
4. Policy initiation in the Indian states --
5. The scope of reform I: patterns of policy implementation --
6. The scope of reform II: coalition governments --
7. From "petty" to "grand" corruption: ownership, management, and the scale of reform --
8. Technology-enabled administrative reforms in cross-national perspective --
9. Conclusion.
Responsibility: Jennifer Bussell.

Abstract:

Examines why some governments improve public services more effectively than others.  Read more...

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'Throughout the developing world, administrative reforms, such as the introduction of electronic public service delivery systems, have been hailed as necessary to improve democratic accountability Read more...

 
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