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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/276819198 Title: The cost of bad behavior : how incivility is damaging your business and what to do about it Author: Christine M Pearson; Christine Lynne Porath Publisher: New York : Portfolio, 2009. ISBN/ISSN: 9781591842613 1591842611 OCLC:276819198

  
  

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The cost of bad behavior : how incivility is damaging your business and what to do about it

Author:	Christine M Pearson; Christine Lynne Porath
Publisher:	New York : Portfolio, 2009.
Edition/Format:	Book : English
Summary:	Two professors of management examine bad behavior in the workplace, combining scientific research with stories from a variety of fields, and offer ways to remove the roots of incivility at work and create a culture of respect.
Rating:	(not yet rated) 0 with reviews - Be the first.