| 著者: | Chandra Prabha |
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| 版本/格式: |
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| 刊登在: | Annual review of OCLC research, July 1991-June 1992 |
| 提要: |
The real costs of document delivery and interlibrary loan are difficult to capture. Analysis of workflows and usage data that focuses on all the attendant costs of these services will reveal the cost structure of interlibrary loan.
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| 评估: |
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