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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/176853648 Title: Crash course in reference Author: Charlotte Ford Publisher: Westport, Conn. : Libraries Unlimited, 2008. ISBN/ISSN: 9781591584636 1591584639 OCLC:176853648

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Crash course in reference

Author:	Charlotte Ford
Publisher:	Westport, Conn. : Libraries Unlimited, 2008.
Series:	Crash course series (Westport, Conn.)
Edition/Format:	Book : EnglishView all editions and formats
Summary:	Designed for the librarian in a small public library or a quick review for those offering reference services.
Rating:	(not yet rated) 0 with reviews - Be the first.

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Genre/Form:	Handbooks, manuals, etc
Additional Physical Format:	Online version: Ford, Charlotte. Crash course in reference. Westport, Conn. : Libraries Unlimited, 2008 (OCoLC)608918444
Material Type:	Internet resource
Document Type:	Book, Internet Resource
All Authors / Contributors:	Charlotte Ford Find more information about:
ISBN:	9781591584636 1591584639
OCLC Number:	176853648
Description:	xi, 143 p. : ill. ; 28 cm.
Contents:	What is reference service? -- Communicating with your patrons -- Building and maintaining a reference collection -- Searching print and electronic sources -- Finding books : library catalogs and bibliographies -- Finding articles : indexes and databases -- Finding background information and definitions : encyclopedias and dictionaries -- Finding facts fast : ready reference -- Using the Web to reach your patrons and help them find information -- Reference ethics and reference policies -- Networking with other libraries and librarians -- For more information.
Series Title:	Crash course series (Westport, Conn.)
Responsibility:	Charlotte Ford.
More information:	Table of contents only

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"Author Charlotte Ford's clear writing style and obvious reference know-how results in an easy-to-read introduction to the art of providing assistance to your library users. . . . Ford has put

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