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Creating customers for life

Author: Eberhard E Scheuing
Publisher: Portland, Or. : Productivity Press, ©1995.
Series: Management master series., Set 3,, Customer focus.
Edition/Format:   Print book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Scheuing, Eberhard E. (Eberhard Eugen), 1939-
Creating customers for life.
Portland, Or. : Productivity Press, ©1995
(OCoLC)892006735
Document Type: Book
All Authors / Contributors: Eberhard E Scheuing
ISBN: 156327146X 9781563271465 1563270935 9781563270932
OCLC Number: 32349254
Description: ix, 53 pages : illustrations ; 23 cm.
Contents: 1. The Nature and Role of Customers --
2. Pursuing Excellence --
3. Creating a Passion for Customers --
4. Tools for Achieving Excellence --
5. The Power of Customer Passion --
6. Epilog.
Series Title: Management master series., Set 3,, Customer focus.
Responsibility: Eberhard E. Scheuing.

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