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|Additional Physical Format:||Online version:
Lawler, Edward E.
Creating high performance organizations.
San Francisco : Jossey-Bass, ©1995
|Material Type:||Internet resource|
|Document Type:||Book, Internet Resource|
|All Authors / Contributors:||
Edward E Lawler, III.; Susan Albers Mohrman; Gerald E Ledford; Association for Quality and Participation.
|Notes:||"A study commissioned by the Association for Quality and Participation."|
|Description:||xxii, 186 pages : illustrations ; 28 cm.|
|Contents:||Introduction : Studying employee involvement and total quality management --
pt. 1. Adoption of employee involvement practices. Sharing information --
Developing knowledge --
Rewarding performance --
Redistributing power --
Patterns of information, knowledge, rewards, and power --
pt. 2. Adoption of total quality management. Adopting total quality programs and practices --
Relationships between employee involvement and total quality programs --
pt. 3. Results of employee involvement and TQM. Reward system results --
Power-sharing results --
Results of employee involvement efforts --Results of TQM efforts --
Results of combining employee involvement and TQM programs --
Financial effects of employee involvement and TQM --
pt. 4. Who adopts employee involvement and TQM programs? Coverage of employee involvement and TQM practices --
Organizational size, downsizing, and delayering --
Differences between service and manufacturing organizations --
The impact of competitive environment --
The influence of union status --
pt. 5. The future of employee involvement and TQM. Plans for adopting employee involvement and TQM --
Toward high performance organizations : changes and future directions.
|Series Title:||Jossey-Bass management series.|
|Responsibility:||Edward E. Lawler, III, Susan Albers Mohrman, Gerald E. Ledford, Jr.|
- Total quality management -- United States.
- Management -- Employee participation -- United States.
- Industrial productivity -- United States.
- Employer attitude surveys -- United States.
- Employer attitude surveys.
- Industrial productivity.
- Management -- Employee participation.
- Total quality management.
- United States.
- Employer attitude surveys -- United States
- Industrial productivity -- United States
- Management -- Employee participation -- United States
- Total quality management -- United States