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Creating high performance organizations : practices and results of employee involvement and Total Quality Management in Fortune 1000 companies

Author: Edward E Lawler, III.; Susan Albers Mohrman; Gerald E Ledford; Association for Quality and Participation.
Publisher: San Francisco : Jossey-Bass, ©1995.
Series: Jossey-Bass management series.
Edition/Format:   Print book : English : 1st edView all editions and formats
Database:WorldCat
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Additional Physical Format: Online version:
Lawler, Edward E.
Creating high performance organizations.
San Francisco : Jossey-Bass, ©1995
(OCoLC)604509735
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Edward E Lawler, III.; Susan Albers Mohrman; Gerald E Ledford; Association for Quality and Participation.
ISBN: 0787901717 9780787901714
OCLC Number: 32509036
Notes: "A study commissioned by the Association for Quality and Participation."
Description: xxii, 186 pages : illustrations ; 28 cm.
Contents: Introduction : Studying employee involvement and total quality management --
pt. 1. Adoption of employee involvement practices. Sharing information --
Developing knowledge --
Rewarding performance --
Redistributing power --
Patterns of information, knowledge, rewards, and power --
pt. 2. Adoption of total quality management. Adopting total quality programs and practices --
Relationships between employee involvement and total quality programs --
pt. 3. Results of employee involvement and TQM. Reward system results --
Power-sharing results --
Results of employee involvement efforts --Results of TQM efforts --
Results of combining employee involvement and TQM programs --
Financial effects of employee involvement and TQM --
pt. 4. Who adopts employee involvement and TQM programs? Coverage of employee involvement and TQM practices --
Organizational size, downsizing, and delayering --
Differences between service and manufacturing organizations --
The impact of competitive environment --
The influence of union status --
pt. 5. The future of employee involvement and TQM. Plans for adopting employee involvement and TQM --
Toward high performance organizations : changes and future directions.
Series Title: Jossey-Bass management series.
Responsibility: Edward E. Lawler, III, Susan Albers Mohrman, Gerald E. Ledford, Jr.

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