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Creating the customer-driven academic library

Author: Jeannette A Woodward
Publisher: Chicago : American Library Association, 2009.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
Summary:
"With more and more scholarly content available online and accessible almost anywhere, where does the traditional "brick and mortar" library fit in? In this book Jeannette Woodward attacks this and other pressing issues facing today's academic librarians. Librarians are now faced with marketing to a generation of students who log on rather than walk in, and this book supplies the tools needed to keep customers  Read more...
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Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Jeannette A Woodward
ISBN: 9780838909768 0838909760
OCLC Number: 229446136
Description: xi, 194 p. ; 23 cm.
Contents: Reinventing the academic library --
Making it happen : leadership and the professional staff --
Public service staffing : past, present, and future --
A great place to be : creating a livable library --
Transforming spaces on tight budgets --
Making the transition to a twenty-first-century library --
Innovation at the forefront : the information commons, embedded librarians, and the library of the future --
Sharing our vision : marketing the academic library --
Customer service : making it all come together --
Evaluating our progress.
Responsibility: Jeannette Woodward.
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Abstract:

Academic libraries are going through what may be the most difficult period in their history. With more and more scholarly content available online and accessible almost anywhere, where does the  Read more...

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