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Crisis education and service program designs : a guide for administrators, educators, and clinical trainers

Author: Miracle Hoff; Lee Ann Hoff
Publisher: New York : Routledge, ©2012.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"Crisis Education and Service Program Designs, 2nd ed, is a guide to educators, administrators, and clinical trainers who may otherwise feel ill-prepared to teach crisis theory and practice. It provides a framework for more systematic inclusion of crisis content (e.g. critical life events, violence, victimization, suicide and psychiatric emergencies) in the formal preparation of health and human service  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Hoff, Miracle.
Crisis education and service program designs.
New York : Routledge, ©2012
(DLC) 2011018663
(OCoLC)723034249
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Miracle Hoff; Lee Ann Hoff
ISBN: 9781136828607 1136828605 0203831330 9780203831335
OCLC Number: 794669931
Notes: Revised edition of: Creating excellence in crisis care / Lee Ann Hoff, Kazimiera Adamowski. 1st ed. c1998.
Description: 1 online resource (xxxiv, 244 pages) : illustrations
Contents: Machine generated contents note: SECTION I BACKGROUND AND OVERVIEW OF THE CRISIS FIELD --
1. Significance and Urgency of Crisis and Psychosocial Care --
Chapter Outline --
Biopsychosocial Approach to Human Services --
Crisis Model in Human Services --
Example: David Jones --
Example: Jane Warren --
Key Issues and Events Affecting Crisis and Psychosocial Care --
U.S. Joint Commission, Evidence-Based Practice, and Recovery --
Primary Care and Prevention --
International Attention to Violence Prevention and Victim-Survivor Care --
Role of Crisis Care in Suicide Prevention --
Integrating Crisis Protocols Into Routine Health Care --
Example: Kevin Barnes --
Collaborative Versus Hierarchical Service Delivery Models --
Crisis Intervention, Psychiatric Emergency Stabilization, and Brief Treatment --
Example: Debriefing Following Suicide --
Research and Theory Development --
Crisis Service Delivery: Differential Approaches --
Evaluating the Content and Context of Training, Education, and Service Programs --
References --
2. Illustrations of Education, Training, and Comprehensive Service Needs in Crisis and Psychosocial Care --
Chapter Outline --
Suicidal Woman Using Several Resources --
Example 1 Alice Smith --
Key Concepts and Training Issues --
Comprehensive Service Needs --
Abuse of Caregiver and Risk of Older Adults in Home Care --
Example 2 Cabots --
Key Concepts and Training Issues --
Comprehensive Service Needs --
Immigrant Woman's System Struggles --
Example 3 Fatimah Okoro --
Key Concepts and Training Issues --
Comprehensive Service Needs --
Violence in Learning and Work Environments --
Example 4 Juan Lopez --
Key Concepts and Training Issues --
Comprehensive Service Needs --
Young Woman Unable to Escape Bullying --
Example 5 Ashley Johnson --
Key Concepts and Training Issues --
Comprehensive Service Needs --
Psychosociocultural Crisis Paradigm --
References --
SECTION II EDUCATION AND TRAINING PROGRAM DEVELOPMENT AND IMPLEMENTATION --
3. Essentials of Educational and Clinical Training Programs --
Chapter Outline --
Standards for Crisis Training Programs --
Core Content for Education and Training in Crisis Theory and Practice --
Example: Anxious Student --
Knowledge --
Attitudes --
Skills --
Qualifications of Educators and Trainers in Crisis and Psychosocial Care --
Continuing Education for Educators and Trainers --
Certification of Individual Crisis Practitioners --
References --
4. Implementing Core Crisis Content --
Chapter Outline --
Diversity of Training Goals --
Example: Medical and Psychosocial Care --
Defining Objectives in Behavioral Terms --
Creating a Climate for Training --
Implementing the Course Content: Methodologies --
Lecture --
Readings --
Modeled Role-Play --
Role-Play --
Clinical Practice for Crisis Trainees --
Evaluating the Training Process and Outcomes --
References --
5. Differential Application of Core Crisis Content --
Chapter Outline --
Diversity of Training Recipients --
Community and Cultural Context of Crisis Training --
Example: The HAVEN Program --
Example: Rural Stress Resource --
Assessing Attitudes, Background, and Needs of Trainees and Students --
Tailoring a Training Program in Interaction With Trainees --
In-Service Training and Continuing Education Programs --
Example: Emergency Department Training --
Community Gatekeeper Training --
Example: Community Gatekeeper Training --
References --
SECTION III CRISIS SERVICE ORGANIZATION, MANAGEMENT, AND DELIVERY --
6. Service Program Planning and Development --
Chapter Outline --
Diversity of Service Needs --
Governing Body --
Example: Stepping Stones Resource Center (SSRC) --
Institutional and System-Related Barriers --
Funding --
Example: United Way --
Example: Shelter for Homeless Women --
Assessment of Needs and Resources --
Political Considerations --
Community Visibility and Public Relations --
Example: Media Outreach --
References --
7. Essential Program Elements and Organizational Structure --
Chapter Outline --
Overview of Essential Elements --
Telephone Service --
Example: Rural Telephone Services --
Example: 2 --
1-1 Resource Line --
Online Crisis Service --
Example: National Sexual Assault Online Hotline --
Face-to-Face Service: Walk-In and Outreach --
Example: Akron Police Department --
Emergency Medical and Psychiatric Service --
Example: Prevention and Life-Saving Collaboration --
Example: Emergency and Crisis Care in a Metropolitan Trauma Center --
Special Populations --
People Who Are Homeless --
Example: Shelter and Mental Health Services in Boston --
Example: The Social Enterprise Intervention (SEI) for Youth --
Older Adults --
Veterans and Their Families --
Example: Traditional Roles Redefined --
Community Linkage and Coordination Network --
Example: The Need for Networking --
Example: Contracts and Managed Care --
Example: The Support Network --
Example: FirstLink --
References --
8. Program Management and Evaluation --
Chapter Outline --
Staff Screening and Selection --
Staffing Patterns --
Team Relationships in Crisis Work --
Role of Volunteers --
Qualifications of Clinical Supervisors --
Differentiating Supervision From Related Functions --
Maintaining a Program --
Addressing Staff Burnout and Vicarious Traumatization --
Special Issue: Chronicity --
Data Collection and Utilization --
Example: Identifying Victims of Domestic Violence --
Evaluation --
Centrality of Program Evaluation --
Accreditation of Crisis Programs --
References --
SECTION IV CLOSING THE GAP BETWEEN ESSENTIAL KNOWLEDGE, ATTITUDES, AND SERVICE DELIVERY SKILLS --
9. From Classroom to Interdisciplinary Service Models: Diversity Perspectives --
Chapter Outline --
Distinct and Complementary Missions of Education and Service Providers --
Listening to Students About Educational Goals and Career Mission --
Example: Teaching Undergraduate Nursing Students About Incest --
Curriculum Issues: Generalists, Undergraduate, and Graduate Education --
Example: Evidence-Based Essential Content --
Undergraduate Education as Foundation --
Professional Education, Accreditation, and Licensure Requirements --
Interdisciplinary Graduate Certificate Program: Violence, Crisis, and Human Rights --
Unique Challenges of Online Learning on Value-Laden Topics --
Program Description --
Purpose and Significance --
Background and Sources of Development --
Theoretical Assumptions Underpinning the Program --
Course (or Module) Requirements for Certificate(s) on Violence, Crisis and Human Rights --
Diversity of Learning Goals --
Crisis Program Models --
Boston Center for Refugee Health and Human Rights --
Emerge: Counseling and Group Education to Stop Domestic Violence --
Psychiatry and Mental Health: Oporto, Portugal --
Child Witness to Violence Project (CWVP) --
Boston Area Rape Crisis Center (BARCC) --
Casa Myrna Vazquez: Metropolitan Service for Abused Women --
Workplace Violence Prevention for Nurses --
References --
10. Crisis Consultation and Community Education --
Chapter Outline --
Consultation: Nature and Purposes --
Consultative Relationship --
Criteria and Procedures for Crisis Consultation --
Client Consultation Illustrations --
Example: Acute Psychiatric Disturbance --
Example: Diabetic Patient Paranoid About Insulin --
Example: Government Administrator --
Example: Depressed Student Abusing Alcohol --
Example: Student, Teacher, and Themes of Violence Toward Self and Others --
Example: Abusive Student --
Program Consultation --
Example: Human Resources Department and Job Loss --
Community Education --
References.
Responsibility: Miracle R. Hoff and Lee Ann Hoff.

Abstract:

Rev. ed. of: Creating excellence in crisis care / Lee Ann Hoff, Kazimiera Adamowski. 1st ed. c1998.  Read more...

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"Amidst a rather confusing cacophony of information about crisis intervention emerges a comprehensive publication that serves as a pragmatic roadmap for the development of culturally germane crisis Read more...

 
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