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Crisis management in the tourism industry

Author: Dirk Glaesser
Publisher: Oxford ; Burlington, MA : Butterworth-Heinemann, ©2006.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Summary:
The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Glaesser, Dirk.
Crisis management in the tourism industry.
Oxford ; Burlington, MA : Butterworth-Heinemann, ©2006
(OCoLC)61440917
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Dirk Glaesser
ISBN: 9780750665230 0750665238 9780080464596 0080464599
OCLC Number: 474960076
Notes: Previous edition: 2003.
Description: 1 online resource (x, 270 pages) : illustrations
Contents: Introduction to crisis management: Crises spheres of activity; Methods of analysis and prognosis; Strategic measures of crisis management; Crisis planning and organisational measures; Crisis management instruments; Bibliography; Index.
Responsibility: Dirk Glaesser.

Abstract:

The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. This title intends to illustrate the theories and actions that can be taken  Read more...

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