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| Document Type: | Book |
|---|---|
| All Authors / Contributors: |
Otto Lerbinger |
| ISBN: | 0805823867 9780805823868 0805823875 9780805823875 |
| OCLC Number: | 35151178 |
| Description: | xiii, 384 p. ; 24 cm. |
| Contents: | Pt. I. Communicating in an Era of Crises. 1. An Era of Crises. 2. Contingency Planning: Preparing for the Worst. 3. Communicating During and After a Crisis -- Pt. II. Managing Seven Types of Crises. 4. Natural Crises. 5. Technological Crises. 6. Confrontation Crises. 7. Crises of Malevolence. 8. Crises of Skewed Management Values. 9. Crises of Deception. 10. Crises of Management Misconduct -- Pt. III. Improving Management Performance. 11. Risk Management and Communication. 12. Ethics: A Moral Code for Executives. 13. Issues Management and Stakeholder Relationships -- Pt. IV. Conclusions. 14. The Crisis Manager. |
| Series Title: | LEA's communication series. |
| Responsibility: | Otto Lerbinger. |
| More information: |
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Similar Items
Related Subjects:(5)
- Crisis management.
- Conflict management.
- Crisisbeheersing.
- Gestion de la crise.
- Gestion des conflits.
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- Whistle-Blowing & Crisis Communication(14 items)
by Tomukas updated 2009-06-22
