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Crisis response : inside stories on managing image under siege

Author: Jack A Gottschalk
Publisher: Detroit : Visible Ink Press, ©1993.
Edition/Format:   Print book : EnglishView all editions and formats
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Genre/Form: Case studies
Document Type: Book
All Authors / Contributors: Jack A Gottschalk
ISBN: 0810391309 9780810391307
OCLC Number: 28919371
Notes: Includes index.
Description: xxi, 463 pages : illustrations ; 24 cm
Contents: The fall of Drexel Burnham Lambert / Angela Z. Dailey --
The AT & T network breakdown / William P. Mullane, Jr. --
Mobil and the oil embargo / Herb Schmertz --
Continental announces Chapter 11 / Art Kent --
Capping Phillips's Bravo / James A. Fyock --
General Westmoreland versus CBS / John P. Scanlon --
Oil wars : Pennzoil versus Texaco / Thomas C. Powell --
Meltdown on Three Mile Island / Richard C. Hyde --
Anatomy of a crisis / Ron Rogers --
Condom crises / Alfred Geduldig --
A red herring in the chicken coop / Jane E. Redicker --
Villains and victims of product tampering / L. James Lovejoy --
The Exxon Valdez paradox / James E. Lukaszewski --
Trial by media / Christopher P.A. Komisarjevsky --
Repealing Gibson's law / Peter S. McCue --
Disaster at Lockerbie / Raymond J. O'Rourke --
The Calnev pipeline fire / George S. Lowman --
The Wall Street murder / Richard H. Truitt --
Death of the asbestos industry / Matthew M. Swetonic --
Tragedy at McDonald's / Richard G. Starmann --
Massacre at My Lai / Winant Sidle --
United Airlines prepares for the worst / Robert A. Doughty. Union Carbide : disaster at Bhopal / Jackson B. Browning --
From the White House to Wall Street / Larry M. Speakes --
Planning for crisis / Douglas G. Hearle --
The ultimate crisis plan / Clarke Caywood.
Responsibility: Jack Gottschalk, editor.

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