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Crucial conversations : tools for talking when stakes are high. Summary.

Autor: Kerry Patterson; Soundview Executive Book Summaries.
Editorial: [Concordville, Pa.] : Soundview Executive Summaries ; [Norwood, Mass.] : [Distributed by Books24x7.com], ©2008.
Edición/Formato:   Libro-e : Documento : Inglés (eng)Ver todas las ediciones y todos los formatos
Base de datos:WorldCat
Resumen:

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the  Leer más

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Detalles

Género/Forma: Electronic books
Tipo de material: Documento, Recurso en Internet
Tipo de documento: Recurso en Internet, Archivo de computadora
Todos autores / colaboradores: Kerry Patterson; Soundview Executive Book Summaries.
Número OCLC: 605425445
Descripción: 1 online resource
Contenido: Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Otros títulos: Crucial conversations.

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"What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustration. This book offers a wealth of principles and skills that will dramatically Leer más

 
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