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Crucial conversations : tools for talking when stakes are high. Summary.

Auteur: Kerry Patterson; Soundview Executive Book Summaries.
Uitgever: [Concordville, Pa.] : Soundview Executive Summaries ; [Norwood, Mass.] : [Distributed by Books24x7.com], ©2008.
Editie/Formaat:   eBoek : Document : EngelsAlle edities en materiaalsoorten bekijken.
Database:WorldCat
Samenvatting:

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the  Meer lezen...

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Details

Genre/Vorm: Electronic books
Genre: Document, Internetbron
Soort document: Internetbron, Computerbestand
Alle auteurs / medewerkers: Kerry Patterson; Soundview Executive Book Summaries.
OCLC-nummer: 605425445
Beschrijving: 1 online resource
Inhoud: Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Andere titels: Crucial conversations.

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"What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustration. This book offers a wealth of principles and skills that will dramatically Meer lezen...

 
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