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Crucial conversations : tools for talking when stakes are high. Summary.

Autor: Kerry Patterson; Soundview Executive Book Summaries.
Editora: [Concordville, Pa.] : Soundview Executive Summaries ; [Norwood, Mass.] : [Distributed by Books24x7.com], ©2008.
Edição/Formato   e-book : Documento : InglêsVer todas as edições e formatos
Base de Dados:WorldCat
Resumo:

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the  Ler mais...

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Detalhes

Gênero/Forma: Electronic books
Tipo de Material: Documento, Recurso Internet
Tipo de Documento: Recurso Internet, Arquivo de Computador
Todos os Autores / Contribuintes: Kerry Patterson; Soundview Executive Book Summaries.
Número OCLC: 605425445
Descrição: 1 online resource
Conteúdos: Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Outros Títulos: Crucial conversations.

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"What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustration. This book offers a wealth of principles and skills that will dramatically Ler mais...

 
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