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Cruise operations management : hospitality perspectives

Author: Philip Gibson
Publisher: New York : Routledge, ©2012.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Database:WorldCat
Summary:

Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry.

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Gibson, Philip, 1955-
Cruise operations management.
New York : Routledge, ©2012
(DLC) 2011032807
(OCoLC)745766071
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Philip Gibson
ISBN: 9781136472701 1136472703
OCLC Number: 782918656
Description: 1 online resource (ix, 312 pages) : illustrations
Contents: Contemporary cruise operations --
Selling cruises and cruise products --
Maritime issues and legislation --
Cruise geography --
Planning the itinerary --
Working onboard --
Customer services --
Managing food and drink operations --
Managing facilities --
Health, safety and security --
Training and learning onboard --
Managing integrated operations --
Cruise management resources.
Responsibility: Philip Gibson.
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