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Culture, customer-centricity, and customer relationship management in an online postsecondary learning institution.

Author: Barta, Marguerite E.
Publisher: CAPELLA University 2009-08-01 00:00:00.0.
Dissertation: Thesis / Dissertation ETD.
Edition/Format:   Thesis/dissertation : Thesis/dissertation : eBook : English
Database:WorldCat
Summary:
Culture, customer-centricity, and customer relationship management in an online postsecondary learning institution.
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Details

Material Type: Thesis/dissertation, Internet resource
Document Type: Internet Resource
All Authors / Contributors: Barta, Marguerite E.
OCLC Number: 612064146
Language Note: EN.

Abstract:

Culture, customer-centricity, and customer relationship management in an online postsecondary learning institution.

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Primary Entity

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