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Customer care in information services : proceedings of a seminar held on Wednesday 6 November 1991 at BT Laboratories, Ipswich

Author: Fiona Trott; Library Association. Information Services Group.; BT Laboratories.
Publisher: London : Library Association, Information Services Group, 1992.
Edition/Format:   Print book : Conference publication : EnglishView all editions and formats
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Genre/Form: Conference papers and proceedings
Congresses
Material Type: Conference publication
Document Type: Book
All Authors / Contributors: Fiona Trott; Library Association. Information Services Group.; BT Laboratories.
ISBN: 0946347182 9780946347186
OCLC Number: 28439645
Credits: Seminar organised by LA Information Services Group, East Anglian Section.
Description: 52 unnumbered pages : illustrations ; 21 cm
Responsibility: organised by LA Information Services Group East Anglia Section ; edited by Fiona Trott.

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