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Customer focused process innovation : linking strategic intent to everyday execution

Author: David Hamme
Publisher: New York : McGraw-Hill, [2015]
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

You can execute a world-class business improvement plan, but if its effects don't reach the customer - is it really of value? In this book, the author reveals a proven method for connecting your  Read more...

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Document Type: Book
All Authors / Contributors: David Hamme
ISBN: 9780071834704 0071834702
OCLC Number: 878812948
Description: xiv, 349 pages : illustrations ; 23 cm
Responsibility: David Hamme.

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