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Customer is king : how to exceed their expectations

Author: Robert Craven; Warwick Business School. Centre for Small and Medium Sized Enterprises.
Publisher: London : Virgin, 2005.
Series: Virgin business guides.
Edition/Format:   Print book : EnglishView all editions and formats
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Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.Practical  Read more...

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Document Type: Book
All Authors / Contributors: Robert Craven; Warwick Business School. Centre for Small and Medium Sized Enterprises.
ISBN: 0753509687 9780753509685
OCLC Number: 57061974
Notes: Originally published: 2002.
Published in association with Warwick Business School.
Description: xiii, 215 pages : illustrations ; 21 cm.
Series Title: Virgin business guides.
Responsibility: Robert Craven.

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