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Customer mania!

Author: Kenneth H Blanchard; Jim Ballard; Frederic E Finch; Simon & Schuster Audio (Firm)
Publisher: New York : Simon & Schuster, 2004.
Edition/Format:   Audiobook on CD : CD audio : English : UnabridgedView all editions and formats
Summary:
Discusses how to transform a company into an organization that is customer-centered and motivates its employees by creating a culture of performance and recognition.
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Genre/Form: Audiobooks
Material Type: Audio book, etc.
Document Type: Sound Recording
All Authors / Contributors: Kenneth H Blanchard; Jim Ballard; Frederic E Finch; Simon & Schuster Audio (Firm)
ISBN: 0743539788 9780743539784
OCLC Number: 56829456
Notes: Unabridged.
Compact disc.
Performer(s): Read by the author.
Awards: Commended for Audies (Business Information) 2005
Description: 5 audio discs (5 hr., 30 min.) : digital ; 4 3/4 in.
Responsibility: Ken Blanchard, Jim Ballard and Fred Finch.

Abstract:

From one of America's biggest bestselling authors and inspiring business speakers comes the key to creating a people-oriented, performance-driven, customer-first organization. 5 CDs.  Read more...

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