skip to content
Customer relationship management (CRM) : building the business case Preview this item
ClosePreview this item
Checking...

Customer relationship management (CRM) : building the business case

Author: Lynette Ryals; Simon Knox; Stan Maklan; Cranfield School of Management.
Publisher: [London] : Financial Times Prentice Hall, 2000.
Series: Management research in practice.; Cranfield School of Management/Financial Times Prentice Hall research report.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Document Type: Book
All Authors / Contributors: Lynette Ryals; Simon Knox; Stan Maklan; Cranfield School of Management.
ISBN: 0273650696 9780273650690
OCLC Number: 49054167
Description: xvii, 119 p. : ill. ; 30 cm.
Series Title: Management research in practice.; Cranfield School of Management/Financial Times Prentice Hall research report.
Other Titles: Customer relationship management :
Responsibility: Lynette Ryals, Simon Knox and Stan Maklan.

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.

Similar Items

Related Subjects:(1)

Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


<http://www.worldcat.org/oclc/49054167>
library:oclcnum"49054167"
library:placeOfPublication
library:placeOfPublication
owl:sameAs<info:oclcnum/49054167>
rdf:typeschema:Book
schema:about
<http://id.worldcat.org/fast/885539>
rdf:typeschema:Intangible
schema:name"Customer relations--Management"
schema:name"Customer relations--Management."
schema:about
schema:about
schema:contributor
schema:contributor
schema:contributor
schema:creator
schema:datePublished"2000"
schema:exampleOfWork<http://worldcat.org/entity/work/id/37941361>
schema:inLanguage"en"
schema:name"Customer relationship management :"
schema:name"Customer relationship management (CRM) : building the business case"
schema:numberOfPages"119"
schema:publisher
schema:url
schema:workExample
umbel:isLike<http://bnb.data.bl.uk/id/resource/GBA9C1374>

Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.