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Customer relationships

Author: Roger Cartwright
Publisher: Oxford : Capstone, 2003.
Series: ExpressExec, 12.09.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team  Read more...

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Cartwright, Roger.
Customer relationships.
Oxford : Capstone, 2003
(OCoLC)50939952
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Roger Cartwright
ISBN: 1841125059 9781841125053
OCLC Number: 53088041
Description: 1 online resource (vi, 110 pages).
Contents: Introduction to ExpressExec. Introduction to Customer Relationships. What is Meant by Customer Relationships? The Evolution of Customer Relationships. Global Implications for Customer Relationships. Customer Relations: The State of the Art. Customer Relations Success Stories. Customer Relationships Key Concepts and Thinkers. Resources on Customer Relationships. Ten Steps to Effective Customer Relations. Frequently Asked Questions. Index.
Series Title: ExpressExec, 12.09.
Responsibility: Roger Cartwright.

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