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Customer Satisfaction Evaluation : Methods for Measuring and Implementing Service Quality

Author: Evangelos Grigoroudis; Yannis Siskos
Publisher: Boston, MA : Springer Science+Business Media, LLC, 2010.
Series: International Series in Operations Research & Management Science, 139
Edition/Format:   eBook : Document : EnglishView all editions and formats
Publication:Customer satisfaction evaluation.
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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Evangelos Grigoroudis; Yannis Siskos
ISBN: 9781441916402 1441916407
OCLC Number: 699585331
In: Grigoroudis, Evangelos
Description: 1 Online-Ressource.
Series Title: International Series in Operations Research & Management Science, 139
Responsibility: by Evangelos Grigoroudis, Yannis Siskos.

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