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Customer service : human capital management at selected public and private call centers : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives

Author: United States. General Accounting Office.
Publisher: Washington, D.C. (P.O. Box 37050 Washington, D.C. 20013) : The Office, [2000]
Edition/Format:   Print book : National government publication : EnglishView all editions and formats
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Additional Physical Format: Online version:
United States. General Accounting Office.
Customer service.
Washington, D.C. (P.O. Box 37050 Washington, D.C. 20013) : The Office, [2000]
(OCoLC)654987180
Material Type: Government publication, National government publication, Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: United States. General Accounting Office.
OCLC Number: 45304543
Notes: Cover title.
"August 2000."
"GAO/GGD-00-161."
"B-282816--P. 1."
Description: 39 pages ; 28 cm
Responsibility: United States General Accounting Office.

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