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Customer service renaissance : lessons from the banking wars

Author: M Ray Grubbs; R Eric k Reidenbach
Publisher: Chicago, Ill. : Bankers Pub. Co., ©1991.
Edition/Format:   Print book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Grubbs, M. Ray.
Customer service renaissance.
Chicago, Ill. : Bankers Pub. Co., ©1991
(OCoLC)698034198
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: M Ray Grubbs; R Eric k Reidenbach
ISBN: 1557383219 9781557383211 1555201474 9781555201470
OCLC Number: 24837207
Description: xiii, 209 pages ; 24 cm
Responsibility: M. Ray Grubbs & R. Eric Reidenbach.

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