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Customer service : the heart of a library : inaugural address, June 30, 1993, New Orleans

Author: Hardy R Franklin; American Library Association.
Publisher: [S.l.] : American Library Association, 1993.
Edition/Format:   Print book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Franklin, Hardy R.
Customer service.
[S.l.] : American Library Association, 1993
(OCoLC)894759514
Document Type: Book
All Authors / Contributors: Hardy R Franklin; American Library Association.
OCLC Number: 82337770
Description: 13 p. ; 21 cm.
Responsibility: Hardy R. Franklin.

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