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Customer service : the heart of a library.

Author: Hardy R Franklin
Publisher: Towson, MD : ALA Video, 1993.
Edition/Format:   VHS video : VHS tape   Visual material : EnglishView all editions and formats
Database:WorldCat
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Hardy R Franklin
OCLC Number: 731443182
Performer(s): Franklin, Hardy R.
Description: 1 videocassette (24 min.) : sd., col. ; 1/2 in.
Details: VHS format.

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