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Customers are just like regular people : and 99 other eye openers for customer-orientated working

Author: Jos Burgers; Ernst Frankemölle
Publisher: The Hague : Academic Service, cop. 2008.
Edition/Format:   Book : English
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Jos Burgers; Ernst Frankemölle
ISBN: 9789052616995 905261699X
OCLC Number: 299677758
Description: 114 p. : ill. ; 22 cm.
Responsibility: Jos Burgers.

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