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Customers mean business : six steps to building relationships that last

Author: James A Unruh
Publisher: Reading, Mass : Addison-Wesley, 1996.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
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Genre/Form: Case studies
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: James A Unruh
ISBN: 0201590433 9780201590432
OCLC Number: 34514844
Notes: Includes index.
Description: xii, 212 pages : illustrations ; 24 cm
Responsibility: James A. Unruh.

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