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Decision-making group interaction : achieving quality.

Author: Bobby R Patton; Timothy M Downs
Publisher: Boston : Allyn and Bacon, ©2003.
Edition/Format:   Print book : English : 4th ed.View all editions and formats
Summary:

This text offers state-of-the-art management theory and business best practices, along with ideas for the future of group interaction. Each chapter begins with a scenario to engage reader interest  Read more...

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Additional Physical Format: Online version:
Patton, Bobby R., 1935-
Decision-making group interaction.
Boston : Allyn and Bacon, ©2003
(OCoLC)749120868
Document Type: Book
All Authors / Contributors: Bobby R Patton; Timothy M Downs
ISBN: 0321049195 9780321049193
OCLC Number: 51088064
Description: xii, 180 pages : illustrations ; 24 cm
Contents: Communication in decision-making groups: an introduction --
Quality communication in the group --
Quality participation in groups --
Characteristics of quality groups --
Critical thinking in the quality group --
Promoting cooperation and positive conflict --
Task formats of quality groups --
Leadership in the quality group --
Using technology in the quality group --
Process measures of the quality group --
Presenting the findings of the quality group --
Quality groups in the twenty-first century.

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