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A decision-oriented approach to performance measurement.

Author: Minh Hanh Le
Publisher: [Place of publication not identified] : Peter Lang AG, 2015.
Series: Europäische Hochschulschriften / European University Studies / Publications Universitaires Européennes.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

This book proves the importance of performance measurement criteria to reflect the goal structures of organizations. The applications of Data Envelopment Analysis models in assessing the efficiency  Read more...

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Le, Minh Hanh
A decision-oriented approach to performance measurement
Frankfurt : Peter Lang GmbH, Internationaler Verlag der Wissenschaften,c2015
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Minh Hanh Le
ISBN: 9783653061451 3653061458
OCLC Number: 932064184
Description: 1 online resource.
Contents: Cover; Table of content; List of tables; List of figures; List of abbreviations; Abstract; Zusammenfassung; Chapter 1: Introduction; 1.1 Background; 1.2 Motivations and objectives of the research; 1.3 Outline of the research; Chapter 2: An insight into the specification of performance criteria in DEA models for measuring bank efficiency; Abstract; 2.1 Introduction; 2.2 Bank behavior models; 2.2.1 Foundation of bank behavior models; 2.2.2 Main bank behavior models; 2.3 Bank behavior models in DEA applications; 2.3.1 An introduction to DEA 2.3.2 The employment of bank behavior models in empirical DEA studies: A brief review2.4 Pitfalls of DEA applications in measuring bank efficiency; 2.4.1 Pitfalls associated with DEA's preference structure concerning inputs and outputs; 2.4.2 Pitfalls associated with weight imposition on inputs and outputs; 2.4.3 Pitfalls associated with DEA's explanatory power; 2.5 Conclusion; Chapter 3: Development of Decision-oriented Performance Measurement framework and its application for measuring bank efficiency; Abstract; 3.1 Introduction; 3.2 Background discussion 3.3 The Decision-oriented Performance Measurement framework3.3.1 Value setting level --
Specifying the reference value system for performance measurement from the fundamental values of key stakeholders; 3.3.2 Goal setting level --
Specifying the actual goals that organizations perform in response to stakeholder values; 3.3.3 Objective setting level --
Deriving and structuring objectives to examine the correspondence between organizations' actual goals and stakeholder values; 3.3.4 Factor setting level --
Functionalizing performance objectives with production factors; 3.3.5 Summary and discussion 3.4 An application of the DPM framework for measuring bank efficiency3.4.1 The reference value system for bank performance measurement; 3.4.2 Bank performance criteria regarding different behavior models; 3.5 Conclusion; Chapter 4: Deriving performance criteria for German savings banks: An application of the DPM framework to integrate decision making criteria into DEA efficiency assessment; Abstract; 4.1 Introduction; 4.2 The GDEA approach for measuring the value-based and functional efficiency; 4.2.1 GDEA models; 4.2.2 GDEA models vs. conventional DEA models 4.3 Savings bank performance measurement4.4 Legal framework and business model of German savings banks; 4.5 Performance criteria for DEA-based analysis of German savings banks; 4.5.1 The reference value system for German savings banks; 4.5.2 The strategy and behavior of German savings banks in response to stakeholder values; 4.5.3 Performance objectives of German savings banks; 4.5.4 Performance factors of German savings banks; 4.5.5 Variables for the customized DEA measurement models of German savings banks; 4.6 Conclusion
Series Title: Europäische Hochschulschriften / European University Studies / Publications Universitaires Européennes.

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