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Defending the brand : aggressive strategies for protecting your brand in the online arena

Author: Brian H Murray
Publisher: New York : American Management Association, ©2004.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"Defending the Brand reveals strategies that have been used successfully by global companies to preserve brand equity and protect millions of dollars in assets and revenues. Packed with eye-opening stories from real companies like Home Depot, the Red Cross, Nintendo, Verizon, and the Associated Press, the book takes you into the digital trenches. Defending the Brand provides the strategic and tactical knowledge you  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Murray, Brian H., 1968-
Defending the brand.
New York : American Management Association, ©2004
(DLC) 2003014924
(OCoLC)52727192
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Brian H Murray
ISBN: 0814427537 9780814427538 9780814407547 0814407544
OCLC Number: 53400843
Description: 1 online resource (xvi, 268 pages) : illustrations
Contents: Digital brand abuse --
The dark side --
Objectionable content --
Pornography --
Adult entertainment --
Child pornography --
Hate, violence, and extremism --
Gambling --
Parody --
Defining "objectionable" --
Who's at risk? --
What to do --
The business case --
Boardroom summary --
The opportunities and threats of online commentary --
The rumor mill --
Financial earnings --
Early warning --
Information security --
Other security and liability threats --
The world's largest focus group --
Activism and "sucks" sites --
Nobody is immune --
Managing risk --
Buried treasure --
The business case --
Boardroom summary --
Customer diversion --
Customer capture --
Cybersquatting --
Typo-piracy --
Domain name administration --
Arbitration --
Search engine manipulation --
Invisible seeding --
Visible seeding --
Spoofing --Paid placement --
Managing seeding and spoofing issues --
Software utility generated advertisements --
Mislabeled links --
Unsolicited e-mail --
Keeping the customer --
Bringing the customer back --
Scope of the problem --
The future --
The business case --
Boardroom summary --
Online partners and distribution issues --
A managing partner compliance --
The customer experience --
Changing dynamics --
Online partners --
Affiliates --
Suppliers --
Distributors --
Third parties --
Monitoring partners --
Step 1: Prioritization --
Step 2: Brand management --
Step 3: Enforcement --
The business case --
Boardroom summary --
Counterfeits and gray markets --
Gray markets --
Combating gray market activity --
Counterfeiting --
Copier supplies --
Pharmaceuticals --
Online monitoring --
Criteria that may signal a suspect distributor --
Testing authenticity --
The business case --
Boardroom summary --
Defending against digital piracy --
Music --
Sales leads --
Video --
Cease and desist --
Customer convenience --
Copy protection and digital rights management --
Software --
Text and images --
E-books --
The Stephen King experiment --
News services --
Market data --
The business case --
Boardroom summary --
Trust --
The costs of compromised privacy and security --
Information collection technologies --
Cookies --
Web beacons --
Information security --
Customer information transmission --
Customer information storage --
Fraud --
Managing privacy and security --
The business case --
Boardroom summary --
Competitive intelligence --
Using online competitive intelligence to outmaneuver competitor brands --
The internet as a competitive intelligence source --
Brand presence --
Brand reach --
Competitor brand abuse --
Competitor absence --
Linking relationships --
Partnerships --
Recruiting competitor partners --
Online commentary --
Collecting the data --
Counterintelligence --
Actionable information --
The business case --
Boardroom summary.
Responsibility: Brian H. Murray.
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Abstract:

Leading brands and the intellectual property of successful organizations are increasingly falling victim to hostile tactics from unscrupulous businesses. This book introduces strategies being used by  Read more...

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This is a fascinating look at all the tactics competitors use to exploit or steal your business. All who use the internet , especially those who market on the internet, should read this book. Jnl of Read more...

 
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