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Delivering happiness : a path to profits, passion, and purpose

Auteur: Tony Hsieh
Uitgever: New York : Business Plus, 2010.
Editie/Formaat:   Print book : Engels : 1st edAlle edities en materiaalsoorten bekijken.
Database:WorldCat
Samenvatting:
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.
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Details

Soort document: Boek
Alle auteurs / medewerkers: Tony Hsieh
ISBN: 9780446563048 0446563048 9780446585323 0446585327
OCLC-nummer: 320191190
Beschrijving: xiii, 253 pages : illustrations ; 24 cm
Inhoud: Introduction : Finding my way --
I. Profits : In search of profits --
You win some, you lose some --
Diversify --
II. Profits and passion : Concentrate your position --
Platform for growth: brand, culture, pipeline --
III. Profits, passion, and purpose : Taking it to the next level --
End game.
Verantwoordelijkheid: Tony Hsieh.

Fragment:

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.

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