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Delivering services in multicultural societies

Author: Alexandre Marc
Publisher: Washington, D.C. : World Bank, 2010.
Series: New frontiers of social policy; World Bank e-Library.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
The last twenty years has witnessed a growing recognition of the importance of considering cultural and ethnic diversity in the design and implementation of development programs. The increasing cultural diversity of societies throughout the world and the important role of culture in identity formation in a global society create a major challenge for national and local governments in ensuring social cohesion and  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print Version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Alexandre Marc
ISBN: 9780821380499 0821380494 9780821380840 0821380842
OCLC Number: 792944956
Description: 1 online resource (xv, 98 pages).
Contents: Introduction : culture and services --
Cultural diversity and public policy --
Cultural diversity and service delivery --
Designing and implementing policies that support cultural diversity in service delivery --
Adapting services to a diverse society.
Series Title: New frontiers of social policy; World Bank e-Library.
Responsibility: Alexandre Marc.

Abstract:

The last twenty years has witnessed a growing recognition of the importance of considering cultural and ethnic diversity in the design and implementation of development programs. The increasing cultural diversity of societies throughout the world and the important role of culture in identity formation in a global society create a major challenge for national and local governments in ensuring social cohesion and inclusion. This book reviews recent approaches in taking into account cultural diversity in delivery of basic services. It first discusses the idea that supporting cultural diversity ca.

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