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The Deming dimension

Author: Henry R Neave
Publisher: Knoxville, Tenn. : SPC Press, ©1990.
Edition/Format:   Book : Biography : EnglishView all editions and formats
Database:WorldCat
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Additional Physical Format: Online version:
Neave, Henry R.
Deming dimension.
Knoxville, Tenn. : SPC Press, ©1990
(OCoLC)606402257
Named Person: W Edwards Deming; W Edwards Deming
Material Type: Biography
Document Type: Book
All Authors / Contributors: Henry R Neave
ISBN: 0945320086 9780945320081 0945320361 9780945320364
OCLC Number: 22890202
Description: xx, 440 pages : illustrations ; 23 cm
Contents: pt. 1. Painting the backcloth --
1. Deming's view of recent industrial history --
2. Brief biography --
3. 14 points, the diseases, and the obstacles --
4. Variation and the control of processes --
pt. 2. Some fundamentals --
5. Funnel experiment --
6. Experiment on red beads --
7. Operational definitions --
8. Processes and systems --
9. Deming cycle --
10. Failures with figures --
11. Is conformance to specifications good enough: the Taguchi Loss Function --
pt. 3. New climate --
13. Joy in work --
14. Innovation: not just improvement --
15. Cooperation: win-win: backbone of the new philosophy --
pt. 4. Foundations of knowledge --
16. Theory and the search for examples --
17. Quality and best efforts --
18. System of profound knowledge --
pt. 5. 14 points revisited --
19. Point 1: Constancy of purpose --
20. Point 2: The new philosophy --
21. Point 3: Cease dependence on mass inspection --
22. Point 4: End lowest-tender contracts --
23. Point 5: Improve every process --
24. Point 6: Institute training --
25. Point 7: Institute leadership of people --
26. Point 8: Drive out fear --
27. Point 9: Break down barriers --
28. Point 10: Eliminate exhortations --
29. Point 11: Eliminate arbitrary numerical targets --
30. Point 12: Permit pride of workmanship --
31. Point 13: Encourage education --
32. Point 14: Top management commitment and action.
Responsibility: Henry R. Neave.

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