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Demonstrating results : using outcome measurement in your library

Author: Rhea Joyce Rubin; Public Library Association.
Publisher: Chicago : American Library Association, ©2006.
Series: PLA results series.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"According to New Planning for Results trainer Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome measurement process as they enhance library programs using evaluation techniques."  Read more...
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Additional Physical Format: Online version:
Rubin, Rhea Joyce.
Demonstrating results.
Chicago : American Library Association, ©2006
(OCoLC)607844496
Online version:
Rubin, Rhea Joyce.
Demonstrating results.
Chicago : American Library Association, ©2006
(OCoLC)607869008
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Rhea Joyce Rubin; Public Library Association.
ISBN: 0838935605 9780838935606
OCLC Number: 61451521
Description: xvi, 160 pages : illustrations ; 28 cm.
Contents: What, when, and why of outcome measurement --
Determine outcomes --
Make the outcomes measurable --
Design the data plan --
Prepare for implementation --
Make the most of your results.
Series Title: PLA results series.
Responsibility: Rhea Joyce Rubin for the Public Library Association.
More information:

Abstract:

Outcome measurement lets libraries evaluate how they affect their users' quality of life. This book uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format. It  Read more...

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