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Des lettres de reclamation efficaces

Author: Patricia H Westheimer; Jim Mastro; Stéphane Carn
Publisher: Paris : Eyrolles, ©1991.
Series: Communication.
Edition/Format:   Book : FrenchView all editions and formats
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Genre/Form: [manuel]
Document Type: Book
All Authors / Contributors: Patricia H Westheimer; Jim Mastro; Stéphane Carn
OCLC Number: 300313702
Notes: Titre original: How to write complaint letters.
Description: vi, 159 p.
Series Title: Communication.
Responsibility: Patricia H. Westheimer, Jim Mastro ; traduit et adapte de l'anglais par Stephane Carn.
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