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Des lettres de reclamation efficaces

Author: Patricia H Westheimer; Jim Mastro; Stéphane Carn
Publisher: Paris : Eyrolles, ©1991.
Series: Communication.
Edition/Format:   Print book : FrenchView all editions and formats
Database:WorldCat
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Genre/Form: [manuel]
Document Type: Book
All Authors / Contributors: Patricia H Westheimer; Jim Mastro; Stéphane Carn
OCLC Number: 300313702
Notes: Titre original: How to write complaint letters.
Description: vi, 159 p.
Series Title: Communication.
Responsibility: Patricia H. Westheimer, Jim Mastro ; traduit et adapte de l'anglais par Stephane Carn.
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Primary Entity

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    library:oclcnum "300313702" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/fr> ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/22020162#Place/paris> ; # Paris
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/lettre_de_reclamation> ; # lettre de réclamation
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/communication_ecrite> ; # Communication écrite
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/reclamations_procedure_administrative_france_guides_manuels_etc> ; # Réclamations (procédure administrative)--France--Guides, manuels, etc
    schema:about <http://dewey.info/class/651.75/a9a/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/correspondance_commerciale_guides_manuels_etc> ; # Correspondance commerciale--Guides, manuels, etc
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/correspondance_guides_manuels_etc> ; # Correspondance--Guides, manuels, etc
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Thing/lettre> ; # Lettre
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/consommateurs_plaintes> ; # Consommateurs--Plaintes
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/lettres_de_reclamation> ; # Lettres de réclamation
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/correspondance_commerciale> ; # Correspondance commerciale
    schema:about <http://experiment.worldcat.org/entity/work/data/22020162#Topic/modeles_de_lettres> ; # Modèles de lettres
    schema:bookFormat bgn:PrintBook ;
    schema:contributor <http://viaf.org/viaf/22195102> ; # Jim Mastro
    schema:contributor <http://viaf.org/viaf/2502458> ; # Stéphane Carn
    schema:copyrightYear "1991" ;
    schema:creator <http://viaf.org/viaf/71421840> ; # Patricia H. Westheimer
    schema:datePublished "1991" ;
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    schema:inLanguage "fr" ;
    schema:isPartOf <http://experiment.worldcat.org/entity/work/data/22020162#Series/communication> ; # Communication.
    schema:name "Des lettres de reclamation efficaces"@fr ;
    schema:numberOfPages "159" ;
    schema:productID "300313702" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/300313702#PublicationEvent/paris_eyrolles_c1991> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/22020162#Agent/eyrolles> ; # Eyrolles
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<http://experiment.worldcat.org/entity/work/data/22020162#Topic/consommateurs_plaintes> # Consommateurs--Plaintes
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<http://experiment.worldcat.org/entity/work/data/22020162#Topic/correspondance_commerciale> # Correspondance commerciale
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<http://experiment.worldcat.org/entity/work/data/22020162#Topic/correspondance_guides_manuels_etc> # Correspondance--Guides, manuels, etc
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<http://experiment.worldcat.org/entity/work/data/22020162#Topic/lettre_de_reclamation> # lettre de réclamation
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    schema:name "lettre de réclamation"@fr ;
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<http://experiment.worldcat.org/entity/work/data/22020162#Topic/lettres_de_reclamation> # Lettres de réclamation
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<http://experiment.worldcat.org/entity/work/data/22020162#Topic/reclamations_procedure_administrative_france_guides_manuels_etc> # Réclamations (procédure administrative)--France--Guides, manuels, etc
    a schema:Intangible ;
    schema:name "Réclamations (procédure administrative)--France--Guides, manuels, etc"@fr ;
    .

<http://viaf.org/viaf/22195102> # Jim Mastro
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    schema:givenName "Jim" ;
    schema:name "Jim Mastro" ;
    .

<http://viaf.org/viaf/2502458> # Stéphane Carn
    a schema:Person ;
    schema:familyName "Carn" ;
    schema:givenName "Stéphane" ;
    schema:name "Stéphane Carn" ;
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<http://viaf.org/viaf/71421840> # Patricia H. Westheimer
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