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Design issues in CSCW

Author: Duska Rosenberg; Chris Hutchison
Publisher: London ; New York : Springer-Verlag, ©1994.
Series: Computer supported cooperative work.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Design Issues in CSCW is the first book to systematically examine the implications of focusing computer system design on the end-user perspective. The authors explore the fundamental issue of which design perspectives are the most suitable for CSCW, and also address the central questions of "how and why is design in the context of CSCW different from the established theories and practices?" Each chapter represents  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Design issues in CSCW.
London ; New York : Springer-Verlag, ©1994
(DLC) 94013514
(OCoLC)30318159
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Duska Rosenberg; Chris Hutchison
ISBN: 9781447120292 1447120299
OCLC Number: 622384207
Reproduction Notes: Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2010. MiAaHDL
Description: 1 online resource (xvii, 321 pages) : illustrations.
Details: Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
Contents: 1 Introduction --
2 Computer Supported Cooperative Work: A Framework --
2.1 Introduction --
2.2 Cooperative Work --
2.3 Computer Support: Communication --
2.4 Computerized Artefacts of Work --
2.5 Non-Computerized Artefacts --
2.6 Summary --
3 Capturing Interactions: Requirements for CSCW --
3.1 Design Issues for CSCW --
3.2 Ethnographic Study of Office Work --
3.3 Case Study of a Technical Publications Unit --
3.4 The Analysis --
3.5 Conclusions --
4 Situation Theory and the Design of Interactive Information Systems --
4.1 Introduction --
4.2 Information --
4.3 On Mathematics, Metaphor and Design --
4.4 Situation Theory: A Review --
4.5 Normative Constraints and Cognition --
4.6 Information, Situations and Design --
4.7 Multimedia and Multi-User --
4.8 The Role of Situation Theory --
4.9 Conclusion --
5 Patterns of Language in Organizations: Implications for CSCW --
5.1 Introduction --
5.2 Four Models of Linguistic Support for Collaborative Work --
5.3 Conclusions --
Appendix A --
Appendix B --
6 Coordination Issues in Tools for CSCW --
6.1 Introduction --
6.2 Early Experiences with CSCW --
6.3 Cognitive Issues in CSCW --
6.4 Conversation Analysis --
6.5 Coordination in CSCW --
6.6 Studies of Turn Management in CSCW --
6.7 Discussion --
6.8 Concluding Remarks --
Appendix A --
7 Software Engineering Design: A Paradigm Case of Computer Supported Cooperative Working --
7.1 Introduction --
7.2 Use of Abstract Representations --
7.3 The Design Frameworks Approach --
7.4 An Approach to Design-for-Reuse --
7.5 Conclusions --
8 Where Are Designers? Styles of Design Practice, Objects of Design and Views of Users in CSCW --
8.1 Design as Technique, as Social Function and as Politics --
8.2 Three Interpretations of the Significance of Users --
8.3 Users as Clients: The Specify and Deliver Style --
8.4 Users as Codesigners: The Reflect and Reinterpret Style --
8.5 Users as Actor-Constructors: The Enable and Empower Style --
8.6 Where are Designers? The Geo-Economic Location Problem --
8.7 Taking Design with Us --
9 Coping with Complexity and Interference: Design Issues in Multimedia Conferencing Systems --
9.1 Introduction --
9.2 The CAR Multimedia Conferencing System --
9.3 Design Principles --
9.4 Design and Usability Issues --
9.5 Discussion: Design Principles for Multimedia Conferencing --
9.6 Conclusions --
10 The Role of Replication in the Development of Remote CSCW Systems --
10.1 Designing for the Future --
10.2 Designing for the Present: Replication --
10.3 An Experiment in Replication --
10.4 Evaluating the System --
10.5 Conclusion --
11 Computer Supported Conflict Management in Design Teams --
11.1 The Challenge: Supporting Collaboration in Design Groups --
11.2 Contributions and Limitations of Existing Work --
11.3 The Design Collaboration Support System --
11.4 Evaluation and Future Work --
12 ShareLib: A Toolkit for CSCW Applications Programming Using X Windows --
12.1 Introduction --
12.2 Existing Applications --
12.3 Other Similar Work --
12.4 What Programming Support Should Provide --
12.5 Design of ShareLib: Architecture --
12.6 Design of ShareLib: Implementation --
12.7 Example Implementation: The Telepointer --
12.8 Summary and Further Work --
13 Adapting a Design History Editor for Concurrent Engineering --
13.1 Introduction --
13.2 Design History Editor --
13.3 User Requirements of the Design History Editor --
13.4 Technology --
13.5 Technology Transfer --
13.6 Concluding Remarks --
14 Nouvelle Design: A Pragmatic Approach to CSCW Systems Building --
14.1 Introduction --
14.2 Background --
14.3 Conversation Analysis --
14.4 User Centred Design --
14.5 Requirements Capture? Structured Observation --
14.6 System Specification? Analyse Observations --
14.7 Build and Release? Review, Interpret, Modify --
14.8 Application of the Design Process --
14.9 Summary and Conclusions --
References --
Name Index.
Series Title: Computer supported cooperative work.
Responsibility: Duska Rosenberg and Chris Hutchison (eds.).

Abstract:

Recognition that much work done in offices is essentially group work has led to the emergence of a distinct subfield of computer science under the title Computer Supported Cooperative Work (CSCW).  Read more...

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