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Designing systems and processes for managing disputes

Author: Nancy H Rogers; Robert C Bordone; Frank E A Sander; Craig A McEwen
Publisher: New York : Wolters Kluwer Law & Business, [2013]
Series: Aspen coursebook series.
Edition/Format:   Print book : English
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Material Type: Videorecording
Document Type: Book
All Authors / Contributors: Nancy H Rogers; Robert C Bordone; Frank E A Sander; Craig A McEwen
ISBN: 9781454808183 1454808187
OCLC Number: 1061169310
Description: xxii, 463 pages : illustrations ; 26 cm + 1 videodisc (4 3/4 in.)
Contents: Overview of the design process --
Taking design initiative and clarifying roles --
Assessing stakeholders, goals and interests, and contexts --
Creating dispute management processes and systems --
Selecting, engaging, and preparing the participants in the new process --
Determining the extent of confidentiality and openness in the process --
Seeking justice, safety, reconciliation, change, personal and public understanding, personal accountability, and other goals --
Enhancing relationships --
Using technology --
Implementing --
Using contracts --
Using law --
Evaluating and revising --
Skills for designers
Series Title: Aspen coursebook series.
Responsibility: Nancy H. Rogers, Robert C. Bordone, Frank E.A. Sander, Craig A. McEwen.

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