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The desk and beyond : next generation reference services

Author: Sarah K Steiner; M Leslie Madden
Publisher: Chicago : Association of College and Research Libraries, 2008.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
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Additional Physical Format: Online version:
Desk and beyond.
Chicago : Association of College and Research Libraries, 2008
(OCoLC)676867946
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Sarah K Steiner; M Leslie Madden
ISBN: 9780838909645 0838909647
OCLC Number: 191865684
Description: ix, 160 p. : ill. ; 23 cm.
Contents: What is common about learning commons? : a look at the reference desk in this changing environment / Tim Daniels, Caroline Cason Barratt --
Personalizing the library via research consultations / Iris Jastram and Ann Zawistoski --
Reaching beyond the walls of the library / Brenda L. Johnson and Laurie A. Alexander --
Solution focused reference : counselor librarianship revisited / Ross T. LaBaugh --
Embedded library, embedded librarian : strategies for providing reference services in online courseware / Meredith G. Farkas --
The IM cometh : the future of chat reference / Stephen Francoeur --
Friending our users : social networking and reference services / Cliff Landis --
Preemptive reference : coming out from behind the desk / Brian S. Mathews --
Wikis and collaborative reference services / John Russell --
Get in the game : adapting library services to the needs of gamers / Chad Boeninger --
From desk to Web : creating safety nets in the online library / Jerilyn Veldof --
Be you, be unique : how to create competitive reference services by being strategically different / Jill S. Stover --
Expanding patron services : effectively managing, training, and implementing new reference services / Jennifer Ander and Connie Strittmatter.
Responsibility: edited by Sarah K. Steiner and M. Leslie Madden.
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