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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/191865684 Title: The desk and beyond : next generation reference services Author: Sarah K Steiner; M Leslie Madden Publisher: Chicago : Association of College and Research Libraries, 2008. ISBN/ISSN: 9780838909645 0838909647 OCLC:191865684

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The desk and beyond : next generation reference services

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The desk and beyond : next generation reference services

Author:	Sarah K Steiner; M Leslie Madden
Publisher:	Chicago : Association of College and Research Libraries, 2008.
Edition/Format:	Book : EnglishView all editions and formats
Rating:	(not yet rated) 0 with reviews - Be the first.

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Additional Physical Format:	Online version: Desk and beyond. Chicago : Association of College and Research Libraries, 2008 (OCoLC)676867946
Material Type:	Internet resource
Document Type:	Book, Internet Resource
All Authors / Contributors:	Sarah K Steiner; M Leslie Madden Find more information about:
ISBN:	9780838909645 0838909647
OCLC Number:	191865684
Description:	ix, 160 p. : ill. ; 23 cm.
Contents:	What is common about learning commons? : a look at the reference desk in this changing environment / Tim Daniels, Caroline Cason Barratt -- Personalizing the library via research consultations / Iris Jastram and Ann Zawistoski -- Reaching beyond the walls of the library / Brenda L. Johnson and Laurie A. Alexander -- Solution focused reference : counselor librarianship revisited / Ross T. LaBaugh -- Embedded library, embedded librarian : strategies for providing reference services in online courseware / Meredith G. Farkas -- The IM cometh : the future of chat reference / Stephen Francoeur -- Friending our users : social networking and reference services / Cliff Landis -- Preemptive reference : coming out from behind the desk / Brian S. Mathews -- Wikis and collaborative reference services / John Russell -- Get in the game : adapting library services to the needs of gamers / Chad Boeninger -- From desk to Web : creating safety nets in the online library / Jerilyn Veldof -- Be you, be unique : how to create competitive reference services by being strategically different / Jill S. Stover -- Expanding patron services : effectively managing, training, and implementing new reference services / Jennifer Ander and Connie Strittmatter.
Responsibility:	edited by Sarah K. Steiner and M. Leslie Madden.
More information:	Table of contents only

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